The likes of Slack and Zoom don't count because they're made for a very different purpose/audience, and Discord for example is also a very specific audience (90% of non-gamers don't even know what Discord is). Now finally after so long (a decade maybe?) we have a well-built, popular, modern instant messenger for the masses, that works between both the PC and your smartphone. Ever since phone apps became so big the new messenger apps were too simplified and focused on mobile, and only serious business stuff flourished on desktop. I haven't felt this good about an instant messenger on computers since the days of Skype and Windows Live. As a WhatsApp user for a very long time, my support for this platform has been spotty at best, but I think now it's definitely one I'd say is good and useful. Combine that with the new ability that you can use WhatsApp on PCs without needing a data connection on the mobile app, and we've got ourselves a winner. The interface is fast and fluid, and matches the design of Windows. The new WhatsApp app is natively built for Windows PCs and functions so well.
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